The User is required to read and accept the following terms and conditions of use of this online payment facility, before proceeding with the payment.
Please produce your e-ticket printout for entry into Dubai Ice Rink. This e-ticket must be produced as proof of booking and payment on the day of visit. The credit card holder must be present with their credit card during the time of the visit at the entrance of Dubai Ice Rink.
Only VISA and MasterCard payments accepted.
Once purchased, e-tickets are only valid for general admission to Dubai Ice Rink, which includes skate hire. This e-ticket may not be used in conjunction with any other offer. This e-ticket does not entitle the holder to any non-complimentary services or provisions within the venue nor is it valid for admission during special events, which require a separate admission charge.
Once you have booked your e-ticket, it is non-changeable and non-refundable.
Dubai Ice Rink is not responsible for lost, misplaced or stolen tickets.
No ticket may be resold. If a Dubai Ice Rink staff reasonably suspects that a ticket has been resold, the holder may be refused entry to or asked to leave Dubai Ice Rink without compensation.
Any discounts or offers online are available for limited quantities and periods only and shall not be available on bookings made by phone or in person.
Prices are correct at the time of viewing and are subject to change without notification.
You must keep hold of your e-ticket during the entire length of your visit as proof of payment.
Dubai Ice Rink reserves the right to refuse or reject an e-ticket holder from the venue if, in the reasonable opinion of the Dubai Ice Rink staff, the presence of the e-ticket holder may pose a risk to the safety of other ticket holders, and/or affect the enjoyment of others within the venue and/or affect the normal operation of the venue.
All visitors using Dubai Ice Rink facilities are doing so at their own risk and Dubai Ice Rink will not be responsible nor liable for their health or security.
Children under 100cms in height must be accompanied by an adult aged 21 years old or over.
Please check all opening and closing times before your visit. Opening times are subject to change without notice due to the operational requirements of Dubai Ice Rink, which include but are not limited to, refurbishing, capacity or special events, without any liability to Dubai Ice Rink.
If Dubai Ice Rink should close for any reason and for however long, visitors will only be refunded for the cost of their pre-paid ticket, but otherwise Dubai Ice Rink shall have no liability whatsoever including but not limited to, travel expenses or any other out of pocket expenses.
Visitors are advised to read and observe all signs and notices at the venue.
During busy periods, visitors may have to queue at the entrance Dubai Ice Rink in an orderly fashion as instructed by the venue staff in order to assist with the general visitor flow.
Ticket holders are advised to arrive at the venue no later than 10 minutes prior to the session that he/she has booked. Late comers will not be admitted to the venue once their session has expired.
Dubai Ice Rink is a non smoking attraction.
No outside food and drink is permitted within Dubai Ice Rink premises.
The ticket pricing for a 2-hour Public Session at Dubai Ice Rink is as follows:
Adult - AED 60 for Public Session
Adult - AED 80 for Disco Session
Child - AED 25 (under 100cms in height)
Effective Date: December 1, 2009
Emaar Retail LLC and its subsidiaries and affiliated companies (hereinafter referred to as "Emaar" "us" "we" or "our") is committed to respecting your privacy and to complying with applicable data protection and privacy laws. You can visit www.dubaiicerink.com without disclosing any personally identifiable information about yourself.
You should read this notice in conjunction with the Terms and Conditions of use for the Site.
What kind of information is collected?
Anonymous Information - Anonymous information cannot be tied directly to personally identifiable information. We use this information to improve our site. This information helps us focus our resources on the features that are most popular with our customers. We may collect information regarding your IP address, browser type, domain name and access time. This information is used for our own research purposes and is separate from any personally identifiable information that you may submit via this site. We do not link IP addresses to any personal information. In rare instances, IP addresses may be used to assist in deterring and/or preventing abusive or criminal activity on the website.
Personally Identifiable Information - The following forms on www.dubaiicerink.com collect Personally Identifiable Information:
Email Signup - Information in this form will be used to send dubaiicerink.com's periodic Newsletter updating customers
Contact Us Form - Information provided through this form will not be stored by dubaiicerink.com and will be used solely to respond to customer enquiries and/or service requests
How safe will my information be?
The security of all information associated with our Customers is an important concern to us. We, at www.dubaiicerink.com therefore exercise the utmost care in providing secure transmission of your information from your computer to our servers. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your information, Emaar Retail LLC and its affiliates can't ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, Emaar Retail LLC uses industry standard efforts to safeguard the confidentiality of your information, such as firewalls and Secure Socket Layers. However, "perfect security" does not exist on the Internet.
Who will use this information?
As a general rule, Emaar Retail LLC will not disclose any specific personal information that you submit to us about you ("Personal Information") in a manner that connects you with the Personal Information, except when we have your explicit permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below.
How can I control my information?
In case you change your mind or some Personal Information changes (such as your mailing address or e-mail address), we will try to provide a way to correct, update or remove the Personal Information that you have provided us. We offer Customers the opportunity to "opt out" of having Personal Information shared with Emaar Retail LLC and/or its affiliated companies such as un-registering from the dubaiicerink.com Newsletter. Additionally, If a Customer wishes to update Personal Information or objects to any usage provided herein for any reason, he/she may e-mail the requested change to: